processes

The Bus Factor measures how many people would need to suddenly become unavailable before a project could no longer continue because critical knowledge disappeared with them. If the answer is one, you don’t have a team - you have a single point of failure. In software, UX, and product development, the Bus Factor exposes how much knowledge, context, and responsibility are concentrated in particular individuals. It's a measurement of risk; the lower the number, the more fragile the team.