A SHARED LANGUAGE

FOR PRODUCT TEAMS

Recognize recurring design mistakes, product traps, and organizational dysfunction before they derail your project.

Illustration of designers on their path to success

WHY TEAMS NEED A SHARED LANGUAGE

IDENTIFY DESIGN MISTAKES EARLY

THE PRODUCT TEAM TRANSLATION TABLE

WHAT TEAMS SAY WHAT'S ACTUALLY HAPPENING HITCHHIKER PATTERN
"Just make it look nicer." Cosmetic improvements are hiding fundamental issues. Lipstick on a Pig
"The UI looks modern now." Cosmetic polish hiding deeper problems Lipstick on a Pig
"It's beautiful, but nobody can figure it out." Visual design is outperforming usability. Mullet UI
"The homepage looks amazing, but the workflow is terrible." Style and substance are disconnected Mullet UI
"Can we make it look like this one?" Designing for screenshots instead of real-world usage. Dribbblization
"Apple/Google/TurboTax/Zillow does it this way." Copying solutions without understanding the problem. Cargo Cult UX
"The button isn't aligned perfectly" Minor details are distracting from bigger issues. Pixel Peeping
"Everyone gets their feature." Conflicting ideas have been stitched together. Frankenstein Design
"We combined the best parts of six different apps." Incoherent stitched-together experience Frankenstein Design
"We'll add the real content later." Designing without validating actual content. Lorem Ipsum Trap
"We'll replace the placeholder content later." Designing without real content context Lorem Ipsum Trap
"We've built the platform. What should it do?" Solution came before the problem. Empty Fridge Syndrome
"Why does this app feel so empty?" Lack of meaningful content or affordances Empty Fridge Syndrome
"Technically users can find it." Users are lost and can't discover functionality. Dark Forest UX
"Users just need to explore more." The interface intimidates users Dark Forest UX
"It's almost human, but somehow creepy." Near-realistic interactions becoming unsettling Uncanny Valley
"Before we can fix that, we need to do this, and then that, and that." Side quests are delaying the real task. Yak Shaving
"We've spent 2 hours discussing button colors." Debating trivial details while major problems remain Bikeshedding
"Explain it to me again..." Talking through the problem reveals the answer. Rubber Ducking
"We'll promise less so expectations stay low." Intentionally lowering expectations Sandbagging
"Users already do it this way." Existing behavior is being preserved rather than improved. Paving the Cow Path
"Let's digitize the current workflow exactly as-is." Preserving flawed legacy processes Paving the Cow Path
"We'll clean that up later." Short-term decisions are creating future costs. Design Debt
"Every fix creates another problem." Constant reactive problem chasing Whack-a-Mole
"Users keep bouncing between these screens." Navigation friction and poor findability Pogo Sticking
"Let's fake it until we know it's worth building." Testing assumptions before investing heavily. Wizard of Oz Testing
"We ran 50 experiments and learned nothing." Excessive testing without clear hypotheses. A/B Cemetery
"The VP just dropped in and changed everything." Executives disrupting workflows without context Executive Seagull Effect
"Do we actually use our own product?" The team isn't experiencing the product firsthand. Dogfooding
"It works for me." Internal users are not representative users Dogfooding
"The demo worked perfectly." Only ideal scenarios were tested. Happy Path
"Nobody thought about what happens if this fails." Edge cases are finally being considered. Sad Path
"Users will definitely understand this." Assumptions are being mistaken for evidence. False Consensus Effect
"Let's get feedback from everyone." Too many opinions diluting decisions Design by Committee
"The workshop was amazing." Performance of UX without meaningful outcomes UX Theater
"Let's release it to a few people first." Controlled rollout minimizing risk Canary Release
"The highest-paid person's opinion wins." Authority outweighing evidence HiPPO
"It's just one tiny issue." Small quality problems eroding trust Broken Windows UX
"We've already invested too much to stop now." Past investment is driving future decisions. Sunk Cost Fallacy
"See? Users loved the prototype." Evidence is being selectively interpreted. Confirmation Bias
"The first design felt better." Initial information disproportionately shaping decisions Anchoring Bias
"I liked the first option best." Early information is receiving too much weight. Primacy Bias
"The latest feedback changes everything." Recent events are being overweighted. Recency Bias
"The more option the better." Too many choices are increasing complexity. Hick's Law
"The incentive worked... sort of." The solution created a worse problem. Cobra Effect
"AI recommended it." AI output is being accepted without scrutiny. AI Oracle Effect
"Everything looks fine." Small failures aligned into a larger failure. Swiss Cheese Model
"That's only the visible problem." Hidden causes exist beneath the surface. Iceberg Model
"Can we just make the button bigger?" Fixing superficial problems sounds easy but comes with hidden risks. Iceberg Model
"Wouldn't it be nice if it also..." Scope is growing without restraint. Kitchen Sink
"Nothing can possibly go wrong." Failure scenarios are being ignored. Murphy's Law
"How did I get here?" Navigation context is missing. Breadcrumbs
"Let's talk about this other thing instead." Attention is being diverted from the real issue. Red Herring
"Wait… what does this do?" Users hesitate or backtrack from making a decision. Red Herring
"While we're at it..." One decision is triggering a chain reaction. Diderot Effect
"Users probably won't notice" Suppression is creating more attention. Streisand Effect
"Only they know how this works" Critical knowledge is concentrated in one person. Bus Factor
"This should only take an hour." Complexity and uncertainty are being underestimated. Hofstadter's Law
"We have to do it this way" Existing assumptions need to be challenged. Thinking Outside the Box
"We can't ship this" One issue blocks everything. Showstopper
"It's almost perfect" Effort is being spent beyond what's necessary. Gold Plating

HOW TEAMS USE IT

DESIGN CRITIQUES

Shared vocabulary creates faster, more constructive feedback.

RETROSPECTIVES

Identify recurring anti-patterns and improve as a team.

WORKSHOPS

Use memorable metaphors to teach complex concepts.

ONBOARDING

Help new hires understand culture and team norms.

PRODUCT STRATEGY

Recognize organizational traps and make better decisions, earlier.

EXPLORE THE PATTERNS

Brainstorming

Brainstorming

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Boilerplate

Boilerplate

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Data-Ink Ratio

Data-Ink Ratio

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Throwing Spaghetti at the Wall

Throwing Spaghetti at the Wall

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Coming soon...